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Quality — A Guiding Principle and Commitment

Quality is important to our business, because we value our customers. Howard employees understand the critical nature of the electrical power products we build and fully appreciate the importance of safety, reliability, and durability to our customers. We use the ISO 9001 quality system as a foundation to provide a work environment that will promote learning, team involvement and continuous improvement, and we strive to provide our customers with products and services that meet and even exceed their expectations.

We are committed to continuous improvement and have established a quality management system that provides a framework for measuring and improving our performance. Our comprehensive quality management system addresses all aspects of product quality including quotations, order entry, product design, procurement, manufacturing, testing, inspection and delivery.

Our Quality Assurance Laboratory performs compliance testing on raw materials and component parts, and also provides calibration services and continuous sample testing to validate processes such as welding and painting.

Throughout the manufacturing process all of our products are thoroughly inspected and tested. Products are electronically tracked to ensure that all required inspections and tests have been performed and successfully passed.

Our quality management system is certified to ISO 9001:2015, the most stringent and comprehensive in the ISO 9000 series of international quality standards.

See our certification